older woman talking on cell phone
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Information and Assistance Program


The telephone information and assistance concept involves a centralized point of contact where seniors and people with disabilities can access information about their mobility options. The toll-free service would seek to provide:

A feasibility assessment concluded that telephone information and assistance should be explored further in the context of a regional network of call centers. Under our New Freedom Cycle 3 grant, we are pursuing creation of a network of Mobility Information & Assistance call centers located at partner agencies that serve seniors and people with disabilities.